Our Services

We help business leaders get tangible value from their digital, data, and AI investments, ensuring technology drives real business outcomes.

 

We bring an uncommon combination of business, commercial, and technical expertise to deliver solutions that are technologically sound, commercially robust, and fully embedded - ensuring your organisation captures value, sustains results, and accelerates transformation.

STRATEGY

We integrate modern technology into your business strategy, providing a clear roadmap for modernisation and transformation to drive future growth.

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Adoption

We evolve your organisation to effectively adopt new technology, building literacy, embedding modern ways of working, and redesigning processes and operating models.

Application

We deliver business-led use cases that provide direct value, augmenting your operations with AI, digitising service delivery, and enabling data-driven decision-making.

performance

We build and enhance the commercial foundations that align sourcing, pricing, contracting, governance, and assurance to drive sustained performance.

BOOST PRODUCTIVITY

What’s hurting?

  • Your team drowns in admin while real work waits

  • Email is running your projects - and it’s a mess

  • Staff burn out from working late just to keep up

  • Clunky tools slow simple tasks to a crawl

  • Buried in process and red tape while priorities wait

  • You’ve paid for software that’s not giving you value

  • You know AI can help but don't know where to start

Pace combines AI and digital automation with deep business expertise to eliminate administrative burdens, maximise the value of your existing technology, and give your team back valuable time for high-impact work.

Make Confident Decisions

Sound familiar?

  • Dashboards look good but don’t help you decide anything

  • By the time you get the data you need, the moment has passed

  • Important info is buried in emails or spreadsheets

  • Second guessing because you can’t trust the data

  • More time is spent on fixing data than anything else

  • You’re not sure what’s working and what’s not

  • Gut feel still drives decisions - because reporting takes too long

Pace transforms scattered data into actionable insights through a decision-centric approach. We build real-time dashboards, connect siloed information, and embed insights directly into your workflows, so decisions are made faster, with confidence built in.

Get value for money

Is this you?

  • Every purchase feels like wading through mud - slow, messy, and exhausting

  • You’re spending, but are you getting what you’ve paid for?

  • The numbers don't add up, but nobody can explain why

  • You suspect you're overpaying but can't prove it

  • Contracts drag on, savings vanish in paperwork

  • Vendors overpromise and underdeliver

Pace delivers measurable savings and optimised spend by combining deep commercial expertise with digital solutions. We streamline procurement, clarify financial data, and negotiate stronger contracts, ensuring you get maximum value from every investment, faster.

Improved customer/Citizen experience

Experiencing these?

  • People expect “one-click” service — you’re stuck on forms and calls

  • Your team answers the same questions over and over

  • Every interaction requires multiple phone calls and form submissions

  • You're losing customers to competitors who "just get it"

  • People give up halfway through your process

  • Digital experience feels broken and disconnected

  • Feedback is hard to collect and act on

  • Your customers are frustrated – and they won’t wait around

Pace design frictionless experiences that people actually want to use. Our human-centred approach maps customer journeys end-to-end, eliminates unnecessary touchpoints, and builds digital interfaces that feel intuitive from the first click, resulting in higher completion rates and dramatically fewer support calls.

Adoption & Knowledge Transfer

Does this worry you?

  • New tech sits unused because nobody knows how to make it work

  • Everyone talks about "digital-first" but you don't know where to start

  • Only outside experts know how things work

  • Your team fears AI will replace them instead of seeing how it can help

  • You want to learn to fish, but everyone keeps giving you fish

  • Projects stall because you’re always “re-learning”

  • If no one uses it, what’s the point?

Pace builds lasting digital capability through the organisation by empowering and upskilling your team. We transform technology sceptics into confident users and ensure expertise remains in your organisation long after we're gone — leaving playbooks instead of dependency.

PRODUCTS